Refund policy

Return Period

We accept returns within 30 days from the date you receive your order.

Return Shipping Cost

Return shipping costs are the responsibility of the customer.

Return Fee

A 20% return fee will be deducted from the refund amount.

Non-Returnable Items

The following items are not eligible for returns:

• SALE collection products

 

※If you receive a defective or incorrect item, please contact us by email with photos of the issue. After reviewing the situation, we will offer one of the following solutions depending on the condition of the product and the order details: Replacement of the item Full or partial refund Refund without requiring return of the item (in certain cases) We will determine the most appropriate resolution based on each case.