Legal notice
Seller Information
Seller: Ando Co., Ltd.
Responsible Representative: komako Kato
Location: 327 Kashiwaya-cho, Kyoto-shi, Kyoto, Japan
Phone Number: +81-75-361-7150
Email Address: webmaster@e-wazakka.com
Product Price
As shown on the product page
Shipping Area and Fees
Shipping Area：North America (Canada, United States)
Free shipping for orders of USD 200 or more (tax included).
For orders under USD 200 (tax included), a flat shipping fee of USD 36 applies.
Payment Methods
Credit card payments：Visa, Mastercard, American Express, etc.
Apple Pay, Google Pay, Shopify Payments
Payment Timing
For credit card payments, the payment is confirmed at the time the order is placed.
Please note that due to exchange rates and credit card company fees,
the charged amount may differ from the displayed price.
Delivery Time
Orders will be shipped from Japan within 3–5 business days after the order is confirmed.
After shipment, delivery usually takes approximately 7–14 days; however, delivery times may vary depending on customs clearance, weather conditions, and shipping circumstances.
A tracking number will be provided by email once the shipment has been completed.
Returns, Exchanges, and Cancellations
We do not accept returns or exchanges except in cases where the product is defective or an item different from what was ordered has been delivered.
If you receive a defective product or an incorrect item, please contact us by email within 7 days of receiving the product. We will review the details and respond accordingly.
Please note that order cancellations are not accepted after the item has been shipped.
In the case of defective products or incorrect deliveries, return shipping costs will be covered by us.
